How does responsible gambling work at Gokong Casino?
Play only from 18+, and every Gokong Casino account carries deposit limits, loss limits, session reminders, self-exclusion and reality checks from the day you register.
Your essentials before the first spin
Read this short overview when you want the practical facts before setting anything in motion.
Which limits can you change?
Everything here tells you what each account control does and the moment it earns its place.
What does a deposit cap do?
A deposit limit caps what you can put in over a chosen stretch, so a night out stays a night out. Switch it on before your first bet, while your head is clear.
Set a stopping figure
Loss limits watch the money that leaves your balance and stop play when the set total is reached. Turn them on if chasing back a bad session has become a habit.
A nudge at the right time
Session reminders pop up at intervals you choose, telling you how long you have played. Enable them when an evening tends to slide past the time you planned.
A door you close yourself
Self-exclusion locks your own account for a fixed period and keeps you out of it. Choose it when a pause of real length is what you need, not a quiet week.
Before the evening, after the evening
Reality checks interrupt play to show the time spent and money moved so far. Switch them on if your sessions used to be short and are not any longer.
Where do limits live in your account?
Signed in and open
Sign in with your email address and open the settings area of your account. Check that your personal details are current, because limits follow the verified holder.
What is already set?
Find the limits section and read what is already shown there. Anything you have set before stays visible, so you know the starting point.
Pick one to start
Decide whether money in, money lost or time at the table is the thing you want held. Choose one to begin with rather than all three at once.
Saved and showing
Save your choice, then leave and return to the section to confirm the figure is displayed. If anything looks wrong, contact support through live chat or email before you play.
Who can you call when the evening turns heavy?
Worth reading the moment play feels heavier than you expected, for yourself or someone close.
National Gambling Helpline
Gamblers Anonymous Australia
National Debt Helpline
Fun that turns into a chore
Catching these signs early keeps a habit small enough to steer. A deposit limit or a short pause set before you next play is the simplest first move, and it costs nothing to arrange.
Signs worth noticing in yourself
None of these on its own is a verdict, but a few together are worth acting on.
- Chasing a loss with a bigger deposit
- Playing past the time you planned
- Hiding your play from the people you live with
- Borrowing money to keep the session going
- Feeling flat until you are back in
- Promising to stop and returning the same week
- Spending money set aside for bills
Guard the account, then guard the household
Your child found a saved login
Nobody under 18 can open an account here, and documents are checked before a first withdrawal clears. A parent who spots a shared device with a saved login should close it and tell our live chat.
One device the whole house uses
Gambling-blocking software installed on a shared phone or laptop stops the sites before they load. Choose one that covers every browser on the device, then set the password yourself rather than sharing it with the household.
Blame closes talks, questions open them
Talk about money and time in plain terms rather than about character, and ask what would help this week. The National Gambling Helpline advises relatives too, free and at any hour, on 1800 858 858.
Short pause, long break, national stop
How long should a pause last?
Ask your account for a time-out and access pauses for hours or days, whatever stretch you pick. Start it from the responsible gambling area while signed in, and the account stays locked for the whole period you set.
Self-exclusion set in your account
Choose self-exclusion inside your account to close access for an extended period, and it cannot be lifted early once it begins. Request it from the responsible gambling area, and the account stays shut for the full term you agreed to.
Before BetStop, after BetStop
BetStop is the national register run by the Australian Government through ACMA, with a minimum of 3 months and up to a lifetime. Apply online in about five minutes, name a support person if you wish, and registered people cannot bet, open accounts or receive marketing. betstop.gov.au